Taking Ownership of Your Site

When your site is being finalized and prepared for launch, you might be wondering what happens after you take ownership and how you edit and keep it up-to-date. This page provides you with the information you need to start and should be bookmarked as a helpful reference guide.

Content Management System: Tridion

Start with reviewing the Tridion Support materials and watch the introductory videos we have here:

*In particular we recommend Tridion Basics & Interface and Edit Existing Pages & Content.

Profile & News System

In addition, in order to manage the membership list for those people in the YSM Profile System, you should review this information:

Gaining Access

Once you've reviewed all the materials above, simply email ysm.editor@yale.edu and request that your netID be activated for this site. This step is VERY important as you will not be able to access your site or organization without having your netID activated.

Ongoing Support

There are also three levels of ongoing support available to you:

  1. ysm.editor@yale.edu or 203.737.7932
  2. Screen shares with the support team
  3. Office hours for hands-on assistance

Frequently Asked Questions

Finally, there are a lot of common questions that are asked when a new site goes live (e.g. "Why isn't my site showing up in Google?!"). To address the most common ones, we created this FAQ: Frequently Asked Questions about Websites.